Tangshan , Heibei ( january 15, 2014) . energy research center Research today
announced results of their 2013 Oilfield Products & Services Customer
Satisfaction Survey. Leading in total satisfaction among oilfield products
suppliers, OGEM Equipment Company has again emerged as the leader in the energy
research center annual probe of supplier performance. The energy research
center survey is the leading independent benchmark study of the oil and gas
industry’s satisfaction with the products and services it purchases and
utilizes.
OGEM Equipment Company President ,Ms Zhu, says “We are elated to receive
this distinguished customer service award for the thirdly year in a row. We
attribute the award to offering extremely dependable, high-performance
solutions, coupled with strong customer service. This can only be delivered by
a team of highly motivated, tenured experts who know that they are paramount to
our success.” He adds, “Meeting the stringent demands of our forward-thinking
customers is both challenging and rewarding. When issues arise, as they
inevitably will, we respond quickly and effectively to correct the customer’s
problem as soon as possible.”
In the 2013 survey, OGEM was again first
overall among suppliers of oilfield equipment and materials, including solids
control equipment, rig-related equipment, shale-oriented applications, onshore
applications, horizontal and directional wells, engineering and design, and
performance and reliability. In addition, OGEM placed first among independents
and multinationals, as well as in total satisfaction. “With so much at stake in
today’s oil and gas industry,” says Wenxue Zhang, managing director of energy
research center Research, “customers are looking for the kind of authenticity
and competence exhibited by this year’s winners.” He adds, “The ability of each
of these top-rated companies to perform so consistently well in energy research
center’s annual surveys is a testament to their commitment to, and talent for,
providing more than just the typical customer experience.”
Suppliers were evaluated in various areas
such as total satisfaction, pricing and contract terms, performance and
reliability, technology, engineering and design, job quality, safety and
environmental, service and professionalism, post-sale support, and corporate
capabilities. In addition, evaluations were conducted across multiple product
and service segments, as well as domestic and international regions. More than 30
suppliers received the minimum number of evaluations required for inclusion in
this year’s final rankings.
The 2013 customer satisfaction survey was
conducted as part of energy research center Research’s annual industry-wide
study that comprises thousands of in-depth evaluations performed over a 12-month
period by qualified professionals at domestic and international customers of
oilfield suppliers. This year’s survey succeeds similar industry-wide studies
conducted and published by energy research center Research dating back to 2008.
Any requirements, please contact with us freely!
Tangshan Aojie Petroleum Machinery Equipment Make Co., Ltd (Short for: OGEM Solids Control)
Address: NO.2 Jingxi Road,Lunan District,Tangshan city,Hebei province,China
Tel: 86-315-8676484
Fax: 86-315-2648099
Zip Code: 063000
Email: ogem2@ogemsolidscontrol.com
Website: http://www.ogemsolidscontrol.com/
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